Quoting & Pricing

Send Professional Quotes From Your Phone In Minutes

The Gaffer Team··3 min read

Here is an uncomfortable truth about winning work: the best quote often loses to the fastest one. Customers ring three trades, and the one who replies quickly and looks professional gets the job — even if they are not the cheapest. If your quotes go out days later from the kitchen table, you are losing work you never even knew you were in the running for.

Gaffer's quote builder fixes the speed problem without sacrificing the polish.

Quote Before You Leave

Build a quote on your phone while you are still standing in the customer's kitchen. Pull items from your price book, adjust quantities, add a line, and send a clean, branded quote to their inbox before you have got back in the van. The customer is impressed, and you are miles ahead of the trades who "will get something over next week."

There is a psychological effect here too: a fast, tidy quote signals that you run your business properly, which is exactly the impression a customer wants before they let a stranger loose on their home.

Never Start From A Blank Page

Gaffer comes with hundreds of trade-specific quote templates, plus your own price book of standard rates, materials and labour. So a quote is a few taps, not half an hour of typing. Your pricing stays consistent and your margins stay where they should be, because you are pulling from the same rates every time instead of guessing on the spot.

Let Customers Say Yes On Their Phone

Every quote can be accepted, declined or signed online. The customer taps "accept" from their sofa, you get notified instantly, and the quote turns into a job in one tap — no chasing to find out if they are going ahead. You can take a deposit on acceptance too, which is often the moment a customer is most likely to commit.

Give Them Options, Not Just A Number

For bigger jobs, tiered quotes let you offer a good, better and best option side by side, so the customer picks the version that suits their budget instead of just accepting or rejecting a single price. It often lifts the average job value, because the choice is framed as "which option" rather than "yes or no."

Follow Up Without Nagging

For quotes that go quiet, Gaffer sends automatic, polite follow-ups so open quotes do not just fade away. A gentle nudge at the right moment wins a surprising amount of work that would otherwise have gone cold — customers are often still deciding, and a well-timed reminder is what tips them.

FAQs

How long does it actually take to build a quote on the app?

For a straightforward job with your price book already set up, most quotes take a couple of minutes — pulling in the right items and adjusting quantities, rather than typing everything from scratch.

Can I add photos to a quote?

Yes. Photos taken on site can be attached directly to the quote, which is especially useful for showing the customer exactly what is being priced.

What happens if the customer wants to negotiate?

You can revise and resend a quote in the same way you built the original, and Gaffer keeps a revision history so you both know what changed.

Do quotes expire automatically?

You can set an expiry date on any quote, after which it is marked accordingly — useful for time-sensitive pricing on materials that fluctuate.

Speed wins work. Start a free 14-day trial and send your next quote before you leave the job.

Run your trade business on Gaffer

Jobs, quotes, invoices, scheduling and customer messaging in one place — built for UK trades. Start free, no card needed.

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