The platform

Everything Gaffer does, in one place

One system from the first enquiry to the payment clearing — with the certificates, health and safety records and back-office paperwork that a UK trade business actually has to produce. No modules, no per-user fees, no add-ons.

No credit card required · One platform · Web & Android (iOS coming soon)

The shape of the work

One job, all the way through

Nothing is re-keyed between these steps. That is the whole point — each one hands the next everything it already knows.

1. Lead

An enquiry arrives from your booking form, a lead form, a missed call or the AI receptionist. Speed-to-lead fires an instant reply while you are still on the tools.

2. Quote

Build from one of 218 priced templates, or let AI draft it from a few photos. The customer accepts and e-signs online, and pays a deposit on the same page.

3. Schedule

The job is created automatically. Assign it on the dispatch board or team calendar, let the auto-scheduler suggest a slot, and route the day to cut driving.

4. On site

Your engineer works the job in the field app — photos, materials, time, signatures — and completes the right certificate from the 913 built in. Offline throughout.

5. Invoice

Mark it complete and the invoice raises itself from the quote, deposit deducted, with a pay-now link. Retention, CIS and VAT handled the way UK trades need.

6. Paid

Card, Direct Debit or Tap to Pay on the phone. Payment posts, syncs to Xero or QuickBooks, and a review request goes out while the job is still fresh.

What is in the box

Counts from the live platform, not marketing rounding.

  • 913 certificates and forms, built for real trade work
  • 58 UK trades with a ready-made pack of forms, templates and workflows
  • 218 priced quote templates so you never start from a blank page
  • 39 health & safety features, from risk assessments to health surveillance
  • 30 UK accreditation schemes with their real requirements and evidence
  • 220+ screens in the offline-first field app
  • Xero, QuickBooks, Stripe, GoCardless, Google, Microsoft 365, Twilio and Zapier
  • A REST API and signed outbound webhooks for anything else

Explore by area

Go deeper on any part of it

Every area below has its own walkthrough, and every individual feature has its own page.

Jobs & scheduling

Dispatch board, team calendar, route planning, recurring appointments, live staff map and an auto-scheduler that scores slots on diary and geography. Read more.

Quoting & invoicing

218 priced templates, tiered options, AI quoting from photos, deposits, milestones, variations, retention, credit notes and payment plans. Read more.

Compliance & certificates

913 certificates and forms across 58 trades, qualification gates, scheme memberships, DBS records and expiry alerts that surface before they lapse. Read more.

Health & safety

Risk assessments, permits to work, confined space entry with gas readings, HAVS exposure per worker, statutory inspections and health surveillance. Read more.

Back office & purchasing

Purchase orders against the job, supplier accounts, delivery notes, expenses with receipt OCR, stock, CIS and MTD-ready VAT. Read more.

Tendering & accreditation

Live public contract notices, AI-assisted bid drafting, a reusable bid library and 30 UK accreditation schemes with their real requirements. Read more.

The field app

220+ screens, offline-first throughout, Tap to Pay, biometric login and push notifications. Android now, iOS coming soon. Read more.

Growth & retention

Lead forms, opportunities pipeline, campaigns, follow-up sequences, referrals, affiliates, reviews, surveys and churn risk scoring. Read more.

Reporting

Revenue, job costing and profitability, win rates, cash-flow forecasting, customer acquisition and a custom report builder. Read more.

Built for 58 trades, not adapted for them

A trade pack is not a folder of blank templates. It is the forms, certificates, quote lines and workflows that trade actually needs, switched on from day one — an electrician gets EICRs and Part P notifications, a tree surgeon gets BS 5837 surveys and climbing rescue plans. See every trade.

Common questions

Is Gaffer one product or a suite of modules?

One product. Everything on this page is included on every paid plan — there are no tiers hiding features, no per-user fees and no add-ons. The only thing that varies by trade is which pack of forms and templates is switched on.

Do I have to use all of it?

No, and most businesses do not. A sole trader might use jobs, quotes and invoices and nothing else. What matters is that when a principal contractor asks for a RAMS or an accreditation, it is already there rather than being a reason to change software.

How long does it take to get going?

Most businesses are quoting on the same day. Your trade pack switches on with its forms and templates already built, and the import brings customers, jobs, quotes and invoices across from twelve competitor systems or a spreadsheet.

Does it work without signal?

Yes. The field app is offline-first throughout, not just for viewing. Jobs, forms, certificates, photos and signatures are captured on the device and sync in order when signal returns.

See the whole thing on your own jobs

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