Take Online Bookings Straight Into Your Diary

You cannot answer the phone with your hands in a consumer unit or halfway up a ladder. So the enquiries that come in while you are working often go to voicemail — and a good chunk of those callers just ring the next trade on the list. Every missed call is potentially a missed job.

Gaffer's online booking widget lets customers book and enquire without needing to catch you.

A Booking Widget That Works Around The Clock

Add Gaffer's online booking widget to your website or profile and customers can reserve a slot straight into your live diary — at 11pm, on a Sunday, whenever suits them. It shows real availability, so there is no back-and-forth to find a time, and the job lands in your schedule automatically.

This matters more than it might seem: a noticeable share of home service enquiries happen outside working hours, when people finally sit down and think about the job they have been meaning to sort. A booking widget catches exactly those moments, when a business that only takes calls during the day would simply miss them.

Lead Forms That Capture The Details

Not every enquiry is a booking. Custom lead capture forms on your website capture the customer's details and what they need, with spam protection so you only get real enquiries. Everything drops straight into Gaffer, ready to quote — nothing lost to a missed call or a forgotten voicemail.

Never Let An Enquiry Go Cold

When a new enquiry comes in, Gaffer can fire an instant alert and an automatic reply to the customer, so they know you have got it even if you are mid-job. Being first to respond wins a huge amount of work, and now that happens whether you saw the phone or not.

What Good Online Capture Actually Looks Like

The best setups combine both tools: a booking widget for straightforward, well-defined jobs where a customer knows exactly what they need, and a lead form for anything that needs a proper look before pricing — an extension, a full rewire, anything bespoke. Between the two, almost every kind of enquiry has a proper home the moment it arrives, rather than landing as a missed call.

Capture Work While You Work

• 24/7 booking straight into your diary
• Website lead forms with spam protection
• Instant alerts and auto-replies to new enquiries
• No enquiry lost to a missed call

FAQs

Do I need a website to use the booking widget?

Most businesses embed it on their existing website, but it can also be shared as a standalone link — on a Google Business Profile, in a text, wherever a customer might see it.

How does it stop me getting double-booked?

It only ever shows genuinely free slots based on your live diary, so a booking can never clash with a job you already have on.

What stops the lead forms filling up with spam?

Built-in spam protection filters out bot submissions, so what lands in your inbox is genuine enquiries.

Can I control which days or hours are available to book?

Yes, you set your own availability, so the widget only ever offers times that actually work for your business.

Stop losing jobs to voicemail. Try Gaffer free for 14 days and let customers book you any time.