Operations & Admin

Schedule Your Team With A Dispatch Board That Works

The Gaffer Team··3 min read

The moment you go from working alone to running a team, scheduling becomes the hardest part of the job. Who is going where, who is free, who is running late, who has the right kit — trying to hold it all in your head and a WhatsApp group works right up until it spectacularly does not.

Gaffer's dispatch board gives you a proper way to run the day.

A Board You Can Actually See

Gaffer's dispatch board shows every job and every engineer in one view. Drag a job onto a person to assign it, move it to reschedule, and see instantly who is booked and who has space. No more double-booking, no more "I thought Dave was doing that."

It is the difference between running the day reactively — putting out fires as they happen — and running it deliberately, with a clear picture of the whole team in front of you before problems occur, not after.

Everyone Sees The Same Diary

Assign a job and your engineer gets it on their phone — address, notes, customer history and everything they need. When they clock on, add photos or complete a form, it flows straight back to the office. You always know where the day stands without ringing round.

Know Where Your Team Is

A live staff map shows where everyone is, so when an emergency call comes in you can send the nearest available person instead of guessing. Route planning keeps the day sensible, cutting down on wasted driving between jobs.

Let The Diary Fill Itself

Gaffer's auto-scheduler can suggest the best free slots for a new job based on location and workload, so the diary fills in a way that actually makes sense — not a scattergun of jobs across town in the wrong order.

Growing A Team Without Growing The Chaos

A lot of businesses hit a wall around three or four engineers, where the owner is suddenly spending half the day just coordinating rather than working or growing the business. A dispatch board is usually what unblocks that — it takes the coordination out of your head and puts it somewhere everyone can see, which is what actually lets a team grow past that point without the admin growing faster than the revenue.

  • One live view of jobs and people
  • Drag-and-drop assignment, no double-booking
  • Engineers get everything on their phone
  • Live locations and smarter routing

FAQs

How many engineers can the dispatch board handle?

There is no practical limit — it scales from a two-person operation up to a large multi-branch team, with the same live view either way.

Can engineers see each other's schedules, or just their own?

That is controlled by role permissions, so you can decide whether the team sees the whole board or just their own assigned work.

Does the dispatch board work on mobile for the office too?

Yes, it is fully usable from a phone or tablet, not just a desktop, so you can manage the day from wherever you are.

What happens if a job runs over and clashes with the next one?

You will see the clash on the board immediately and can reschedule with a drag, rather than finding out from an annoyed customer.

Get out of the WhatsApp group and into control. Start a free 14-day trial and run your team properly.

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