Public Portals
Customers will not create an account to look at an invoice. Gaffer's homeowner access uses a magic link sent to their email — they click it and they are in, seeing their jobs, quotes, invoices and documents for the properties you have worked on.
No credit card required · One platform · Web & Android (iOS coming soon)
Email-based access, so the barrier to a customer actually using it is close to zero.
Access is by magic link sent to the customer's email. Nothing to create, nothing to reset, nothing to be the reason they phone you instead.
Once in, the homeowner sees the jobs, quotes, invoices and documents that belong to them, across the properties you have worked on.
The certificate from eighteen months ago is something they can retrieve themselves, which is most of what those calls are.
Homeowner accounts sit alongside the customer portal, quote acceptance and invoice payment pages.
The customer portal is reached through a signed link you send for a specific job, quote or invoice. Homeowner accounts are a persistent login the customer can return to, which suits repeat domestic customers with service histories.
The link is sent to the email address on the customer record and is rate-limited to prevent abuse. It is the same mechanism used by many banks and services for low-friction access, and it avoids customers reusing a weak password.
Their own jobs, quotes, invoices and documents. Access is scoped to that customer, so they never see anything belonging to another of your customers.
No. It is part of the platform, like the customer portal, quote acceptance pages and invoice payment portal.
14 days free. Full access. No card needed.