What is Review automation in Gaffer?
Review automation lets you ask for reviews automatically. It is part of Gaffer's all-in-one platform, so it shares the same customers, jobs and invoices as everything else you do.
Automations & AI
Review automation, built into the platform that runs your trade
Review automation in Gaffer means ask for reviews automatically — without bolting on another tool. It works with your jobs, customers, quotes, invoices and compliance, on web and the offline-first mobile app.
No credit card required · One platform · Web & Android (iOS coming soon)
How Review automation works in Gaffer
Ask for reviews automatically — and it connects to everything else you run in Gaffer.
Runs in the background
The repetitive admin happens without you.
AI that does real work
Drafting, extracting and prioritising for you.
Stay on top automatically
Reminders and follow-ups never get forgotten.
In one platform
Review automation works alongside your jobs, customers, quotes and invoices — no separate app, no double entry.
Built for 58 trades
Review automation fits how UK trade businesses actually work, whatever your trade.
Live in minutes
Switch review automation on and start the same day — import your existing data in a few clicks.
What you get
Review automation is part of the same platform as your jobs, quotes, invoices and compliance — see the full feature list.
- Review automation included — no separate subscription
- Works on web and Android (iOS coming soon)
- Offline-first on site, syncs automatically
- Available across all 58 trades
- Set up in minutes, import data in a few clicks
- UK-based product and support
- 14-day free trial, no card required
Common questions
Does it work on mobile and offline?
Yes. The Gaffer field app is offline-first — capture and use it with no signal and it syncs automatically when you are back online.
Is it an extra add-on?
No. It is built into Gaffer alongside the rest of the platform, with specialist trade packs switched on for your trade.
How do I get started?
Start a free 14-day trial — no card needed — and bring your existing data across in a few clicks from your old software or a spreadsheet.
Put Review automation to work
14 days free. Full access. No card needed.