Your data, backed up nightly and off the box
The business that loses its customer database does not usually recover. Gaffer backs the database up every night to off-server storage with a rolling retention window — and secures access with two-factor authentication, granular permissions and an audit trail of who changed what.
Part of team & hr in Gaffer, which replaces a staff spreadsheet and a wall planner.
Roles, permissions, holidays and records for the whole crew.
Unlimited users at no extra cost. Field engineers see their jobs; office staff see the books; subcontractors get their own portal. Qualifications, training and DBS checks tracked to expiry.
Bring on a new engineer in ten minutes with exactly the access they need.
Backups & data security is one of the 12 things in team & hr. See the rest →
- Backups written to off-server storage rather than the app machine
- Rolling retention window rather than a single overwrite
- Two-factor authentication available on accounts
- Granular role permissions with explicit per-user overrides
- Device and session management to revoke access
- Audit log recording who changed what across the platform
Step 04 of the job: on site
The engineer taps “On my way” and the customer gets a text with an arrival window. On site: clock in, photos, the certificate for the job — EICR, Gas Safety, whatever the trade needs — signed on the device. No signal? It syncs later.
Team & HR is where backups & data security sits, and that is the step it shows up in most. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →
What is backups & data security for?
The business that loses its customer database does not usually recover. Gaffer backs the database up every night to off-server storage with a rolling retention window — and secures access with two-factor authentication, granular permissions and an audit trail of who changed what. The business that loses its customer database does not usually recover.
Does it cost more per engineer?
No. Every paid plan is unlimited users: office staff, engineers, apprentices and subcontractors. Growing the team does not grow the bill.
Can an engineer see the money side?
Only if you let them. Field users see their own jobs and the paperwork for them, and not the books, the margins or anyone else’s work.
Which plan is it on?
Every paid plan. Backups & data security is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.
The rest of Team & HR
All 12 →- An audit log of who changed what, and when
- Sign a lost phone out from anywhere
- Book work around who is actually on holiday
- HR records that sit with the compliance data they relate to
- Run each branch separately, report across them all
- Every card and its expiry date in one register
- Field staff see their jobs, not your books
- Subcontractors see their own jobs and nothing else
- Training records with mandatory courses tracked to expiry
- A second factor on the accounts that matter
Put backups & data security to work.
Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.
Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.