Gaffer for
locksmiths.
Locksmithing is half emergencies at midnight and half insurance paperwork the morning after. The customer wants someone now; the insurer wants a British Standard compliance record proving the lock that went on is the lock the policy demands. Gaffer answers the out-of-hours enquiry, takes the emergency callout and damage report on the phone, and invoices with a card link before you leave the doorstep. Quote, schedule, record the work, invoice and get paid — with the 13 trade documents locksmiths actually use already in the account.
Where two names look alike they are different documents — a notification is not the certificate that follows it, and two schemes covering the same work each want their own form. If you think one is missing, or that one of these is redundant, say so and we will change the pack.
Priced quote templates for locksmiths, your own price book and good-better-best options. Customers accept and pay a deposit from their phone.
13 trade documents ready for locksmiths — 11 written for this trade, 2 shared with others — filled in on the phone, signed on site and emailed as a PDF before you leave.
One tap raises the invoice from the accepted quote, nets off the deposit and sends a Pay Now link. Reminders chase for you.
Finished jobs surface follow-up work automatically — the room you did not do, the quote they never answered, the customer who has gone quiet.
A 1am lockout, end to end
This is the shape of the work in Gaffer — the same job you already do, with the hand-offs taken off your plate.
See the same job in detail- 01:12Out-of-hours enquiry from the website. Auto-reply sent, you are notified.
- 01:20Job created on the phone; customer texted an arrival window.
- 01:55Emergency callout record and insurance / damage report completed on the doorstep.
- 02:10New cylinder logged from the price book; British Standard compliance record signed.
- 02:12Invoice sent with card and Apple Pay. Paid before the van moves.
- +2 wksFollow-up offers a security site survey for the back door they mentioned.
13 trade documents, ready for locksmiths.
11 of them are written for this trade and 2 are shared with others — an EICR is an EICR whoever issues it. Every one is a real digital form, not a blank template.
Each one is a proper digital form: the fields that document actually needs, signature capture, photo attachments, a PDF the customer can keep, and — where it has one — an expiry date Gaffer tracks. Completed on the phone, offline if it has to be.
- Access control installation
- British Standard compliance record
- Handover
- Insurance verification
- Key cutting / duplication
- Lock installation / change
- Locksmith — Credentials & Accreditation Record
- Safe installation / opening
- Security site survey
- Security upgrade report
- Insurance / damage report
- Emergency callout
- Risk assessment
Certificates are the start. The whole operation runs here.
Leads, quotes, scheduling, the field app, invoicing, payments, reminders, reports and your accounts sync — all in the same login as the paperwork.
Run your next locksmith job on Gaffer.
Free for 14 days, no card. Pick “Locksmith” at sign-up and the 13 trade documents above are switched on before you finish your tea.
Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.