Gaffer for
appliance repair technicians.
Appliance repair is a lot of small jobs and a lot of small arguments: whether the part was still under warranty, whether the machine was already making that noise. Gaffer holds the fault diagnosis record and the photos against the machine, keeps the warranty record and its expiry on file, and logs the WEEE disposal record when the old one goes for scrap. Quote, schedule, certify, invoice and get paid — with the 12 trade documents appliance repair technicians actually use already in the account.
Where two names look alike they are different documents — a notification is not the certificate that follows it, and two schemes covering the same work each want their own form. If you think one is missing, or that one of these is redundant, say so and we will change the pack.
Priced quote templates for appliance repair technicians, your own price book and good-better-best options. Customers accept and pay a deposit from their phone.
12 trade documents ready for appliance repair technicians — 7 written for this trade, 5 shared with others — filled in on the phone, signed on site and emailed as a PDF before you leave.
One tap raises the invoice from the accepted quote, nets off the deposit and sends a Pay Now link. Reminders chase for you.
Certificates and services with an expiry date become next year’s work. Gaffer texts the customer a booking link before it lapses.
A washing machine that will not drain, end to end
This is the shape of the work in Gaffer — the same job you already do, with the hand-offs taken off your plate.
See the same job in detail- 08:40Booking form submitted. Auto-reply sent with a Tuesday arrival window.
- TueFault diagnosis record filled in on the phone, photos of the pump attached.
- TuePart priced from the price book and approved by the customer on the spot.
- ThuRepair record and PAT test completed; warranty record issued as a branded PDF.
- ThuInvoice sent with card and Apple Pay. Paid at the kitchen table.
- +1 wkReview request goes out, then a referral link. Her neighbour has the same dryer.
12 trade documents, ready for appliance repair technicians.
7 of them are written for this trade and 5 are shared with others — an EICR is an EICR whoever issues it. Every one is a real digital form, not a blank template.
Each one is a proper digital form: the fields that document actually needs, signature capture, photo attachments, a PDF the customer can keep, and — where it has one — an expiry date Gaffer tracks. Completed on the phone, offline if it has to be.
- Electrical safety test (PAT)
- Fault diagnosis record
- Gas Safe record
- Test record
- Warranty record
- WEEE disposal record
- Repair record
- F-Gas record
- Contractor Credentials Record
- Handover record
- Site survey
- Risk assessment
Certificates are the start. The whole operation runs here.
Leads, quotes, scheduling, the field app, invoicing, payments, reminders, reports and your accounts sync — all in the same login as the paperwork.
Run your next appliance repair technician job on Gaffer.
Free for 14 days, no card. Pick “Appliance Repair Technician” at sign-up and the 12 trade documents above are switched on before you finish your tea.
Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.