Field staff see their jobs, not your books
Granular role-based access.
Part of team & hr in Gaffer, which replaces a staff spreadsheet and a wall planner.
Roles, permissions, holidays and records for the whole crew.
Unlimited users at no extra cost. Field engineers see their jobs; office staff see the books; subcontractors get their own portal. Qualifications, training and DBS checks tracked to expiry.
Bring on a new engineer in ten minutes with exactly the access they need.
Role permissions are one of the 12 things in team & hr. See the rest →
- Owner, admin, office and field technician roles out of the box
- Field users see their own jobs and cannot see the books
- Every action is authorised server-side, not just hidden in the interface
- Subcontractors get their own restricted portal rather than a full login
Step 04 of the job: on site
The engineer taps “On my way” and the customer gets a text with an arrival window. On site: clock in, photos, the certificate for the job — EICR, Gas Safety, whatever the trade needs — signed on the device. No signal? It syncs later.
Team & HR is where role permissions sits, and that is the step it shows up in most. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →
What are role permissions for?
Owner, admin, office and field technician roles out of the box Field users see their own jobs and cannot see the books
Does it cost more per engineer?
No. Every paid plan is unlimited users: office staff, engineers, apprentices and subcontractors. Growing the team does not grow the bill.
Can an engineer see the money side?
Only if you let them. Field users see their own jobs and the paperwork for them, and not the books, the margins or anyone else’s work.
Which plan is it on?
Every paid plan. Role permissions is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.
The rest of Team & HR
All 12 →- An audit log of who changed what, and when
- Your data, backed up nightly and off the box
- Sign a lost phone out from anywhere
- Book work around who is actually on holiday
- HR records that sit with the compliance data they relate to
- Run each branch separately, report across them all
- Every card and its expiry date in one register
- Subcontractors see their own jobs and nothing else
- Training records with mandatory courses tracked to expiry
- A second factor on the accounts that matter
Put role permissions to work.
Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.
Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.