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Remind the customer before the service falls due

Auto-triggered service alerts.

Part of assets, stock & fleet in Gaffer, which replaces a stock take once a year and a glovebox full of receipts.

Assets, Stock & Fleet in Gaffer
The area it belongs to

Know what you own, what you have on the van, and what needs a service.

An asset register with QR codes and maintenance schedules, stock levels with movements, and fleet records with MOT and service dates that flag before they lapse.

Service-due assets become booked work automatically; stock stops walking.

Service reminders are one of the 11 things in assets, stock & fleet. See the rest →

What you get
  • Automatic reminders to the customer before a service or certificate falls due
  • Sent by text or email with a booking link, branded as your business
  • Intervals per trade and per asset type, not one blunt rule
  • The nearest thing the platform has to money for nothing
Where it fits

Step 04 of the job: on site

The engineer taps “On my way” and the customer gets a text with an arrival window. On site: clock in, photos, the certificate for the job — EICR, Gas Safety, whatever the trade needs — signed on the device. No signal? It syncs later.

Assets, Stock & Fleet is where service reminders sits, and that is the step it shows up in most. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →

Step 04 of a job in Gaffer: The paperwork happens on site
Common questions

About service reminders

Something else? support@rungaffer.com

What are service reminders for?

Automatic reminders to the customer before a service or certificate falls due Sent by text or email with a booking link, branded as your business

Does stock come off when it is used on a job?

Yes. Materials added to a job move the stock, and the movement is recorded with the job it went to, so the count and the job cost agree with each other.

Can I track customer equipment as well as my own?

Both. An asset belongs to a customer and a site or to your own business, and either can carry a service schedule that turns into booked work when it falls due.

Which plan is it on?

Every paid plan. Service reminders is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.

Put service reminders to work.

Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.