Gaffer for
smart home installers.
Smart home work is sold on a design and judged on the handover. The client will not remember the topology; they will remember whether anyone showed them how to work the lights. Gaffer keeps the system design record and commissioning record on the job, takes the client training and handover with a signature, and holds the network and IoT security record the rules expect. Quote, schedule, record the work, invoice and get paid — with the 12 trade documents smart home installers actually use already in the account.
Where two names look alike they are different documents — a notification is not the certificate that follows it, and two schemes covering the same work each want their own form. If you think one is missing, or that one of these is redundant, say so and we will change the pack.


Priced quote templates for smart home installers, your own price book and good-better-best options. Customers accept and pay a deposit from their phone.
12 trade documents ready for smart home installers — 8 written for this trade, 4 shared with others — filled in on the phone, signed on site and emailed as a PDF before you leave.
One tap raises the invoice from the accepted quote, nets off the deposit and sends a Pay Now link. Reminders chase for you.
Finished jobs surface follow-up work automatically — the room you did not do, the quote they never answered, the customer who has gone quiet.
A whole-house lighting and audio system, end to end
This is the shape of the work in Gaffer — the same job you already do, with the hand-offs taken off your plate.
See the same job in detail- Week 0Site survey with the architect’s drawings attached to the customer’s property.
- Week 1Quote priced by room with a design fee. Accepted online with a deposit.
- Week 6First fix; the installation record is updated as each zone goes in.
- Week 12Commissioning record and network & IoT security record completed on the phone.
- Week 12Client training and system handover signed on site; final invoice paid by card.
- +6 moA fault callout record on the same job shows what was commissioned and when.
12 trade documents, ready for smart home installers.
8 of them are written for this trade and 4 are shared with others — an EICR is an EICR whoever issues it. Every one is a real digital form, not a blank template.
Each one is a proper digital form: the fields that document actually needs, signature capture, photo attachments, a PDF the customer can keep, and — where it has one — an expiry date Gaffer tracks. Completed on the phone, offline if it has to be.
- Network & IoT Security Record
- Part P Electrical Record
- Smart Home Installer — Client Training & System Handover Record
- Smart Home Installer — COSHH Assessment
- Smart Home Installer — Credentials & Accreditation Record
- Smart Home Installer — Fault Callout Record
- Smart Home Installer — Risk Assessment & Method Statement
- System Design Record
- Commissioning Record
- Installation Record
- Site Survey
- Handover Record
Certificates are the start. The whole operation runs here.
Leads, quotes, scheduling, the field app, invoicing, payments, reminders, reports and your accounts sync — all in the same login as the paperwork.

Run your next smart home installer job on Gaffer.
Free for 14 days, no card. Pick “Smart Home Installer” at sign-up and the 12 trade documents above are switched on before you finish your tea.
Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.